Reservations & Deposits

Online booking

You can book on line your reservation with our reservation module BOOK NOW. Please note that this module is NOT to be used:

  • for reservations including nights between December 23 and January 2;
  • for reservations including nights between May 15 and May 31;
  • if there is not a 7 day anticipation period before the arrival date;
  • for reservations including a multiple night & dive package.

Manual booking

All reservation can be done directly  with us to: info@alnaturalresort.com.

After the availability has been confirmed by us, in order to finalize your reservation we need to receive a deposit equivalent to 50% of your stay. Please note that if we not receive this deposit shortly after the reservation is made the hotel reserves the right to cancel the reservation. Thank you for your understanding.

When you contact us please let us know where you live and we will send you the relevant banking information to enable you to easily pay the deposit.

Credit Cards

We are happy to inform you that now we can process your preferred credit cards (al exception of Amex) in our office in Bocas town for the payment of your stay at your arrival, and for the payment of any additional cost you might have at the end of your stay. For payment of the deposit, credit cards can also be used via Paypal or via the signing of a credit card Payment Authorization Form.

The balance of your stay is due at arrival to our office in the town of Bocas. Please plan to pay it in cash or with a credit card (except Amex). For your convenience, there are two cash machines in Bocas. We cannot accept payments with travelers checks, personnal checks or Euros. Thank you for your understanding.

Please allow 3 to 5 days for e-mail replay.

For last minute reservations, please contact us:

During the high season (December 1 to April 30), at (507) 757-9004, 657 686 05 or 649 607 76 or go to our office in the town of Bocas del Toro, the Al Natural Bocas Port, which is located on the water side of the main street five houses after the ferry dock, right next to the Ministry of Commerce.

During the low season (May 1 to May 31 & August 1 to November 30), for last minute reservations and pick-up arrangements, please call only the (507) 757-9004 and the 649 607 76.

All reservation can be handled by email or phone.

All reservation between December 23 and January 2, and from May 15 to May 31 needs to be done only by mail or phone.