SPECIAL INFORMATION COVID-19
First of all, we hope you are all in good health.
We want to inform you that Al Natural Resort opened anew in February 2021. Panama’s airspace is open to international flights and there is no more restrictions to domestic travels, Air Panama is running its daily flights between Panama City and Bocas del Toro.
All the sanitary measures, which apply to tourist accommodation, will be respected. Our bungalows, spaced apart from one another and open to the outside, are obviously ideal in this new situation. All our locals are open spaces, there is no closed room at Al Natural, this is perfect to insure the best ventilation and a safe and healthy environment. Fortunately, the islands of Bocas del Toro have so far been largely spared by the epidemic.
We hope to see you soon.
SPECIAL CONDITIONS OF RESERVATION and CANCELLATION COVID-19
All reservations will benefit from the 2019-2020 rate even if the dates of the stay are in 2021. The reservation module of our web site still uses the most advantageous 2019-2020 rates.
The reservation module BOOK NOW can be used for all reservations between December 23 and December 29, included. Please note that we are organizing our special Christmas dinner on the eve of December 24th. This is a four courses gourmet dinner accompanied by champagne and specially selected red and white wines. There is a supplement of $75.00 per adult for this feast ($37.50 per child), all taxes included, which will be added to the total of your reservation.
In the very doubtful event that you should cancel your stay due to governmental measures taking in relation to the current health crisis here in Panama which would close its border, limit inter provincial travel or order the closing of the hotels, we will not apply our usual cancellation policy and we will reimburse 100% of the deposit received.
We are glad to inform you:
- There is a two-night minimum stay policy.
- We are closed from June 1 to July 31.
- During the low season (from May 1 to Nov 30) we are offering special low season discount packages:
with a reservation of 4 nights, there is a 50% discount on the cost of the last night and one welcoming cocktail per person is offered.
with a reservation of 8 nights, the last night is free of charge and a welcoming cocktail per person is offered.
- It is possible to pay with credit cards the deposit and the balance of your stay at Al Natural.
- In order to limit our carbon footprint, we are trying to do only one boat transfer per day between the town of Bocas and the hotel. Thank you for your understanding and collaboration.
- You can book on line your reservation with our reservation module BOOK NOW. Please note that this module is NOT to be used:
- To make a reservation at the Villa La Residencia Natural between April 15 and july 31 eventhough that this is possible in the reservation module because the hotel is close during that time and the hotel services are not available (if you want to rent the Villa on a self-catering basis, please check the listings of the Residencia Natural on Airbnb or Booking.com);
- for reservations including nights between December 30 and January 2;
- for reservations including nights between May 15 and May 31;
- if there is not a 1 day anticipation period before the arrival date; and
- We are offering a new lodging option at Al Natural Resort: our beachfront villa La Residencia Natural which is composed of three beachfront loft-style apartments which are offered together with all the services and meals of Al Natural Resort. This all-newly built place is located on the same secluded beach than Al Natural at 8 minutes walk.
- There is neither WIFI nor cell phone coverage at Al Natural (“the best side of Digital Detox”). However if you need to connect, we have a hot spot down the beach, at 8 minutes walk where you can connect at no extra cost. WIFI is available at the beach front villa La Residencia Natural.